Managed NOC Services
Our Managed NOC services effectively monitor the availability and up-time, performance and faults of server and networking infrastructure, to ensure that they are working reliably and securely.
Our Dubai based full service NOC is available 24x7x365 with the latest in monitoring and reporting tools. It is staffed with trained engineers and you get a Level2 or more engineer on the phone all the time. The NOC offers Network Management, Server Management, Application Monitoring and management and full help desk functions.
Our partnership with your IT team begins with a detailed requirements analysis which is followed by a action plan. Once engaged, we start with an IT Asset Inventory and implementation of the monitoring scheme. Our NOC is then connected to your IT infrastructure in a very secure manner and we then start our on-going monitoring, reporting and alerting process.